4 Trends Shaping the Future of Hotel Experiences and How to Best Monitor Customer Loyalty

Traveling is so much more than the “where” of it all. The “what” has grown in importance over the last few years, especially in the age of personalization. In Kim Lawton, CEO of Enthuse Marketing’s latest article “4 Trends Shaping the Future of Hotel Experiences and How to Best Monitor Customer Loyalty” in Hotel Executive, Kim discusses the impact of hospitality brand partnerships, plus how to monitor loyalty from consumers and four key trends hospitality brands should leverage including:

1. Give Guests Even Greater Control

2. Balance Technology and the Human Touch

3. Partner Wisely

4. Embrace Sustainability

To learn more about these key trends and the current state of hospitality in the hotel industry, read more here.

Enthuse Marketing works with industry experts, master educators, and creative entrepreneurs to help solve business challenges. Contact us today if you would like to learn more about our training and education-led marketing solutions.